Polish airline canceled my fight to Korea from Germany in March 2020. I claimed a refund immediately. First they said I need to wait for up to 30 days. I waited 30 days and I asked them again they said they need up to 90 days. 90days after they changed their word they will need 180 days. Now I am on 09/Nov/2020. They didn't refund the money, nor they are answering contacts. And apparently, I am not the only person. On their official Facebook page, there are full of requesting refund is being delayed
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LOT Polish Airlines
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
1
Check-in Process
1
Meals and Beverages
1
Recommend Airline