Wizz review by Gillian

My daughter flew with Wizzair in July. Her flight from Constanta was canceled, information provided by Wizzair was awful and incoherent. She was told to go to Bucharest and then buy a new ticket. She did this but when she got to Bucharest a free flight was provided. We claimed for the cost of the ticket she purchased as she did this following the Wizzair instruction. They are being deliberately evasive and just keep telling us that we are not entitled to compensation as the cancellation was due to weather conditions. My point is that my daughter only purchased a ticket as Wizzair staff told her to do this. We have been honest and fair. She shared a cab from Constanta to Bucharest but only claimed for the flight as the person my daughter shared with said they were going to claim for the cab. Wizzair, in my opinion do not treat their customers properly and did not support my daughter when she needed clear and helpful advice.