Aeroflot review by Dima

As always Aeroflot is the most cranky and unprofessional airline. Flying back to Almaty, Kazakhstan from Rome, Italy thorough mighty Moscow, Russia I encountered another weird problem, my luggage wouldn’t have gone directly to Almaty as a transit item, instead I had to get out of transit zone crossing the border, then pick up my luggage from the conveyor, cover another 900 m to another terminal with the luggage and afterwards check it into the flight from Moscow to Almaty!!! That was so inconvenient and stressful taking into consideration typical sluggishness оf Sheremetievo services. The passport control officer asked about purpose of visit to Russia what could I have told her? I said to pick up my luggage! Later I was told by Aeroflot check-in boy that that is sort of “customs rules” and Aeroflot has nothing to do with it. Strange hearing it, as if there are no customs in Kazakhstan. I sincerely believe that such monster as Aeroflot could have fixed that kind of situations not really convenient for its passengers however they are not inclined to do anything. Another problem is servicing meals on board, normally the airlines start servicing passengers with meals, starting from the beginning to cabin centre and from the centre to the end engaging two crews of flight attendants with trolleys, on my flight there was only one crew servicing the whole economy cabin. I asked flight attendant called Valentin why was that. The explanation was given as if they have shortage of flight attendants. Strictly for the birds! I saw lots of them idling in business class doing totally nothing since in business class only three chairs were occupied!