Passenger Review

TACV Cabo Verde Airlines review by Eve

2 / 10

22 January, 2020 by Eve Mbaye

Economy

The first leg of the trip saw my son stranded in Cape Verde for over 14 hrs. His plane arrived late and staff left all passengers overnight with no announcements whatsoever. Also there was no entertainment or hot food served on this trans-Atlantic flight from DC! His return was rescheduled 3 times with a two day differential and the last two reschedules happening on the day of the flight. When he finally arrived at the airport he was told that Cabo Verde had changed his flight to another airline which had already departed. They never sent us notification of this change. We had to end up buying another ticket on another airline. The desk agent even went on to say that his original flight was not even one they had. It was a ghost flight. Never Again!

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TACV Cabo Verde Airlines

TACV Cabo Verde Airlines

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline