Malindo Air review by John 2017-08-10

Look they've got potential but out of 3 flights, only one left on time and the other three had a total of 8 hours of delays. Yes, 8 hours. 5 hours for one out of KUL. And the delays were pure incompetence - no chocks for the wheels, no pilots and poor ground handling of turn-around. 90 minutes to turn around a 737. As for the rest, 3 flights had great IFE, the last one simply had blank seat-backs - no warning, not cheaper... weak. The cabin crew were fine, I liked the food and the flights progressed as you'd hope when they actually got going. They're now flying out of my city - BNE - but they're trying to charge full price for a service you can not rely upon. At the proper price, based on their actual costs, and with a reliable service they could be worth it. Like I said, they've got potential, but the reality has some way to go.