United Airlines review by Greg

UA flt 1733 IAH to Belize Christmas day 2018. First, 2 yrs ago we flew United to Belize from San Diego through Houston with arrival in Belize City the same day. This time United did not offer flights as convenient. We flew from SD to Houston departing at 1:30 p.m. (earliest flight we could get) arriving in Houston at 6:30 p.m. Seat pitch in coach was just barely tolerable for me at 6' 3". The connecting flt was 7:30 a.m. the next day (Christmas) which meant getting a hotel for one night. Added expense. Christmas day the flt leg Houston/Belize the seat pitch was even tighter and quite uncomfortable. Flt was far from full with empty seats sprinkled throughout the plane including the exit row. I spoke to a flt attendant about the exit row and the only option to sit there was to pay for the difference by credit card. I asked if they could transact frequent flyer miles for the seat and they said no. All this because of UA squeezed down on the seat pitch. Passenger comfort and convenience is secondary to the almighty dollar. Thx UA. Request to UA 1) Bring back flight schedules allowing travel from San Diego to Belize in the same day. 2) MAKE ALL COACH SEATS THE SAME PITCH!!! There should not be that much variation aircraft to aircraft when they're the same aircraft type. I look forward to the new legislation bringing some sanity back into the equation. https://www.cnbc.com/2018/09/27/airplane-seat-sizes-would-be-regulated-in-faa-law.html