Cambodia Angkor Air review by Philip

Very poor customer service! My wife became ill and I tried several times to contact the help desk. I happened to be in Sihanoukville and I needed to get back to Seam Reap in order to fly home. We had flown to Sihanoukville with Cambodia Angkor. Here is the answer I received “Based on your booking class condition, you are required you to come to our head office either in Phnom Penh or Siem Reap to change your flight and you will have to pay USD20.00 per ticket before your flight date and USD30.00 on or after your flight date for the change fee. How could I possibly go to the office to change flight? Then this: Since you wanted to change the unused segment, it will be a bit complicate. Helpdesk never accept the booking over the phone calls or through via email. The only option is you will have to book a new ticket. I ended up going another airline that was very helpful