KLM cancelled my flights on 24th March and have still not refunded a penny of my €1,700 Euros. They do not respond to emails, calls or social media messages other than to tell you that you can get an update somewhere else which either does not work or is not forthcoming. Totally dishonest.
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KLM
Overall Value for Money
1
Seat and Cabin Space
n/a
Customer Service
n/a
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline