Passenger Review

Wizz review by Ion

2 / 10

04 March, 2023 by Ion Petrescu

Economy

I had flights with many companies but Wizz Air is the most terrible one, in my opinion is illegal how they operate the issues. I bought a flight from Cluj, Romania, to Liverpool with return. The flight was cancelled and they paid in Wizz Air account just one way and without possible to take money back into my account. For the other way they don’t paid. I did a claim and from 25.06.2022 until 14.03.2023 they don’t fixed the issue. In one email they said will pay me back 480€ and to send them the bank details, what i did but no any money and no any answer. After few months of complaining they sent me an email and said the compensation of 400€ was intiated on 16.01.2023 and in maximum 20 days i must see the money in my account. Nothing, not even a penny they paid, i called the bank and i seen they lied. Now nobody answer to emails. Actually what they do is to pull the time and lie the costumers. Avoid this company is very dangerous.

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Wizz

Wizz

Overall Value for Money

1

Seat and Cabin Space

1

Customer Service

1

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

1

Recommend Airline