Iberia and Iberia Express review by Herger

We used it to go from Milan to Colombia. Worst company we ever flight with. Now I tell you because you should never use this company: 1) Almost all the staff is very cold and not helpful at all. 2) We had to pay additional 120 (!!!) euros at the check in cause the luggage was "not included". 3) For 10 hours flying you got advertisment (like Ryanair and low cost companies) and you have to pay for drinks. Is okay for a 2-3 hours flight....but what about 10 hours!?! 4) WHEN YOU TRY TO CHOSE YOUR SEAT THE WEBSITE ALWAYS GET "ERRORS"... SO YOU HAVE TO PAY AT LEAST 30 EUROS MORE (FOR EACH PERSON) IF YOU WANT TO BE SURE TO BE SEATED WITH YOUR GIRLFRIEND IN A 10 HOURS FLIGHT! 5) THe price is a bit cheaper than other companies, but NOT WORTH IT AT ALL! 6) The seats are very very unconfortable and small 7) Dirty screen and dirty toilets. 8) Worst food I ever had in my life (the chicken tasted like garbage) Don't take it...you would regret!