Passenger Review

Belavia review by Eugene 2015-09-30

3 / 10

29 September, 2015 by ar

Economy Class

I flew from Budapest to Kiev with a connecting flight in Minsk in September 2015. My first flight was delayed more than for 2.5 hours. A company representative in Minsk did not tell us the reason. I and 3 other people from the flight were given a hostel - type room with no bathroom. Then the company representative just disappear and it took us more than 1 hour to find another one who finally managed to organise some food for us (I cannot call it a dinner). NO COMPENSATION was offered for the delay. I also must admit that both aircrafts I flew were old, noisy, and dirty. I don't recommend to fly with Belavia.

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Belavia

Belavia

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

2

Recommend Airline