Passenger Review

easyJet review by Jesse

3 / 10

13 February, 2019 by Jesse James

Economy Class

I travel on a regular basis from Paris to Berlin and vice versa (once per month). The easyJet experience is rarely easy or pleasant. Normally there's at least a delay of 45 minutes. However, this time was even worse. After a delay of 2.5h, the cabin crew announced that we land in Paris Charles de Gaulle instead of Paris Orly. Since it was already after midnight it was nearly impossible to find a mode of transport back to Paris. With sheer luck, and a combination of night bus and cab I finally managed to arrive at my place at 2:30 am instead of 11 pm. What is angering me the most is that easyJet just drops you off at the airport and disappears even though it was clearly there fault. No excuse, nothing. Never again. I would strongly recommend taking any other airline even if costs a couple of euros more. In the end, the money is better invested elsewhere.

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easyJet

easyJet

Overall Value for Money

1

Seat and Cabin Space

2

Customer Service

2

In Flight Entertainment

1

Baggage Handling

1

Check-in Process

1

Meals and Beverages

2

Recommend Airline