Aeroflot review by Fabienne

First flight was a connecting flight from zurich to moscow sheremetievo and then to tolyo narita.our flight started more than 1 hour later without explanation in english. We missed the second föight and waited for them to find a solution for at least an hour. Then we had to run through the airport in 7 minutes to catch a flight to peking. In peking no one could speak english or did understand what our problem was. We had to change glight and had to stop additionally in shanghai. Everxtime with check in and security. No one told us about the second stop. At last in tokyo our luggage was missing. On our flight back they lost our luggage again. Never again.