Flying back from Mexico City Volaris canceled my flight and didn't notify me. At the airport they said it was my fault not theirs that I was stranded the agent said "because my Volaris colleague attempted to contact you and couldn't". They took no responsibility and offered no assistance, hotel, voucher, possible other flights, etc. The agent was rude and arrogant, This is not an airline you should travel with.
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Volaris
Overall Value for Money
1
Seat and Cabin Space
n/a
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
1
Meals and Beverages
n/a
Recommend Airline