Arik Air review by Chisom 2016-09-11

I used Arik for the first time in May 2016 to attend a funeral in Nigeria. The flight attendants were the best part of the trip, pleasant, accommodating and professional but that is where the good experience ends. Hours wait to check in at the Johannesburg airport, kiosk check in not available, horrible customer service at the owerri airport after my return flight was changed 24 hours before and I was not notified. I recieved no response when I contacted customer service by email, not even an acknowledgement that the message had been received. Overall a disappointing experience.