Never, ever fly with this company. Their website doesn't work, they're impossible to get a hold of by phone & they never return calls. They left my daughters & I stranded at JFK airport for 26 hours with little communication until others on our flight rioted. Air China allegedly hadn't paid their airport tax so the airport wouldn't give thematic gate. Their in flight staff ignored my request for some more water & their English was very poor making all communication difficult. I suppose with 1.3 billion customers they don't need to be courteous to foreigners.
0
Comments
No comments yet, be the first to write one.
Air China
Overall Value for Money
Seat and Cabin Space
Customer Service
In Flight Entertainment
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
Recommend Airline