Passenger Review

Emirates review by Michael 2017-08-09

8 / 10

15 August, 2017 by ar

Business Class

Flew Dubai-Brisbane on 4AUG17 in business class. Plane was full with no spare seats but service was good with no undue delays with serving meals or drinks. Discovered that the socket for the headphones was broken. Cabin staff made a good attempt to fix it but were unable to do so. They collected a good selection of magazines from around the aircraft and gave them to me so I had something to read during the flight as there was no spare seat to move me to. Apart from the entertainment problem overall the service was good with nice food and polite staff. The senior cabin attendant apologised to me personally for not being able to fix the system and assured me that I would be contacted later by Emirates re the problem.

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Emirates

Emirates

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

5

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

5

Recommend Airline