Passenger Review

All Nippon Airways (ANA) review by Kory 2017-02-20

8 / 10

19 February, 2017 by ar

Economy Class

I took a flight on Monday, February 20th, 2017 from Tokyo Narita to Chicago Ohare (Flight NH 12). About midway during the flight, I started feeling ill and began having cold sweats. I got up to go to the bathroom but when i got there, I passed out and collapsed, hitting my head. When I came out of it, there were 4 flight attendants around me to lend a helping hand. They did an amazing job taking care of me and making sure I was alright. They got me a pillow and blanket, a bottle of water and an ice pack for my head and stood by my side for quite a bit of time. I would like to commend them for their great reaction time and their genuine caring actions they took to make sure I was alright. I did not get any of their names unfortunately, but hopefully somehow they can get recognized for their exceptional service. I greatly appreciated everything they did for me.

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All Nippon Airways (ANA)

All Nippon Airways (ANA)

Overall Value for Money

4

Seat and Cabin Space

3

Customer Service

5

In Flight Entertainment

4

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

4

Recommend Airline