My round trip flights on Brussels Airlines from New York to Rome (depart on May 5, return on May 18, 2020, reservation # UAQVWY, ticket # 0822187518979) were cancelled by Brussels Airlines due to COVID-19. I filed on their website to request full refund for this involuntary cancellation ticket on April 22, 2020 (complaint reference # 2004-SN-04919). Up till now on September 8, 2020, I still not received the refund yet. They did not even bother to reply my last inquiry e-mail on July 24, 2020. Please avoid this company, they are not honest.
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Brussels Airlines
Overall Value for Money
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In Flight Entertainment
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