Emirates review by Emmy 2017-06-04

Highly disrespectful staff and costumer service. The airline randomly canceled a Flight that I had booked 7 months in advance and I had to repurchase my connecting flights. Spend countless hours with them over the phone and received nonsense explanations, no flexibility whatsoever. When trying to speak to supervisors at the Dubai airport for arranging hotels, visa, and extra expenses they asked me to just send a feedback email to their website which I had alredy done and it takes them a week to reply. The staff at the emirates office in Dubai was extremely disrespectful and not willing to help at all. NASTASKIYA SAMUEL and AMINICA from the emirates help desk in Dubai told me that I needed to learn how to read in a very rude manner. Never flying with this airline again, very unreliable and unnaceptable customer service.