Sky Airline review by Melissa 2015-08-17

I flew with Sky Airlines to Lima, Perú from Santiago, Chile. Before I left there was a counter attendant that checked my bag. I asked her if I had to pick up my luggage in Lima because I had a connecting flight to Cusco. She then proceeded to tell me that I did not have to pick up my bag and transfer it to the domestic flight from Lima to Cusco. She knew I was checking a bag and she printed my tickets for both flights so she knew I had to transfer and that I would be flying another airline. I changed to Avianca from my previous flight to a Cusco domestic flight without picking up my bag as she instructed. My bag then stayed in Lima and was not transferred to any flight. I had the Avianca personnel call as soon as I landed in Cusco and my bag did not. They said that the Sky Airlines personnel did not pick up and that they emailed them in Cusco. They instructed me that they would have the bag on the first flight the next morning. The next day I called and they said that Sky had not replied to their email. I told them that it was an emergency that I get the bag at once because my medicine and my travel companions medicine was in it. I did not receive the bag until 3 days later