Transavia review by B

The worst flight experience I have ever had. I will never fly Transavia again. Never. The aircraft was delayed twice. Once outbound on the 14/12/2017 from Dublin to Paris and again on the inbound flight on the 17/12/2017. That would be peculiar but entirely acceptable. But that is just where the nightmares began... I arrived at the outbound gate on time on the 14th but with a large crowd of people in front of me, sitting in the waiting area at the appropriate gate. Then at about 7 minutes before the official closing of the gate the crowd which started to queue, suddenly turned around and started to walk and run up the length of the terminal. They and I included, en masse, moved in a panic about 100 meters to a new gate. No explanations, no announcement. Jaw dropping. I'm sure to other airport users their first thought was bomb scare. Then guess what? The official boarding time came and went. About 15 minutes later and after one of my fellow passengers complained one of the Transavia staff (ticket agents, airport staff?) made a quick and curt announcement that the flight was delayed. This means if you arrived late or after the official boarding time to the original gate you would have thought the flight was gone. There was no intercom flight announcement of a gate change. And as far as I could see no Transavia staff posted throughout the terminal with placards for any late comers...Then a further wait. The flight was one hour late taking off. No formal apology. No explanation why. Bizarre in the extreme. But then on the flight back again, the flight was delayed; out of "the" worst airport on the planet, Paris Orly South. Again no formal explanation and no apology. The queue for the gate (gate 27) at Orly hell hole was merged with 29 with the moving walkway propelling people to skip the queue. Bottomline this flight was about 40 minutes behind time. The staff in Dublin and Orly were rude, curt, unhelpful with one or two of them in Orly just plain nasty. The whole experience was similar to what cattle must sense when they are herded into a pen before being sent to slaughter. It was that intense with zero respect, compassion or consideration. The worst experience I have ever had with an "airline." Never again. Avoid Transavia and Orly South like the plague!!!