I had a flight yesterday with Ryanair. Delayed 5 hours, no explanation, no employees to get information, no update on their website, no offer for drinks or food. Then, when asking compensation on their ‘passengers and rights’ formular, refusal because I could fly (contrary to EU directive). Total shame and I will never fly again with them. We are not customers, only products
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Ryanair
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
3
In Flight Entertainment
1
Baggage Handling
2
Check-in Process
1
Meals and Beverages
n/a
Recommend Airline