Passenger Review

LAM review by C 2016-12-14

6 / 10

13 December, 2016 by ar

Economy Class

My flight was originally scheduled for 12h10. They have send me a e-mail a week before to say this is delayed and will only depart at 16h10, that was still okay. The day when I had to fly, I checked in at about 14h15 and went through passport control becuse my flight was suppose to leave at 16h10 (that was the delay time stated) and waited for friends to come through that was on the same flight. Only to hear later they can't check in because the flight is only leaving at 19h10. When I asked to move my return date 2 days on or even just 1 day, because I have wasted a day already with this whole delay thing and plans were down the drain. They charged me more than what my ticket cost initially. If you want to be on time don't fly this airline, you will save your self alot of money!

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LAM

LAM

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

3

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline