Arik Air review by Donatus 2017-01-15

Arik Air in recent years has become the worst and most unreliable airplane to fly. This assessment is based on safety, customer satisfaction and overall management. I was thinking their problem is only JFK - Lagos route but it spans to both domestic and all other international routes. The staffs and crew members shows nonchalant attitude to customers as if it was a free ticket because management owes them for six months leading to incessant strikes. The day I arrived Lagos they were on strike and no one talk about the ticket I didn't use. In fact, JFK-Lagos should be banned because of safety issues they seems have only one airplane that's overused and have not been reliable due to backup of customers. Flight schedules cannot be maintained anymore. Baggage always missing or they will announce "we are sorry we left some bags" attached are pictures of customers both women/ children and people in wheelchairs left to lay on floor being bitten by mosquitoes in an unhealthy Lagos environment when all the staffs have vanished for safety from angry customers. It was a horrible situation that I would not recommend anyone to buy Arik air ticket anymore. I mean they should be banned from fly