Iberia and Iberia Express review by Daryl

-10 stars for Iberia and Madrid airport. Displeasure of two flights with this train wreck of a company. Paid baggage fees twice because their system didn't have us on record. Late first leg flight caused us to miss connecting flight with another carrier. 100 person long screamfest of their "customer service". $3000 for second flight with them as only option to make it for sisters wedding. No recourse. 36 hrs in airport sleeping on floor and McDonald's.