Passenger Review

Surinam Airways review by Bibi Naaziea 2016-11-22

6 / 10

21 November, 2016 by ar

Economy Class

Traveled with the SLM for at least 10 times. We alwyas orded seafood. Only 2 times they got our order right. The other 8 times they served us meat, which we do not eat. We pay for the meal and still tey manage to mess up the reservation. We submitted a form stating our complaint to the director of the company, until today (2 1/2 years later we haven't heard a single word from them). At that time I was 5 months pregnant and they did not have any seafood for us on board as usual. Neightehr did we have any food un us. So the 4-5 hour flight was an harrasment.

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Surinam Airways

Surinam Airways

Overall Value for Money

4

Seat and Cabin Space

4

Customer Service

4

In Flight Entertainment

1

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

1

Recommend Airline