Flight from MNL to PPS delayed over 7h for changing & poor reasons - this ALWAYS happens with them. No compensation whatsoever, staff could not care less & very unhelpful as were online chat. Food terrible, served late & on descent in turbulence. Return flight delayed 1.5h & safety issue note of refuelling during boarding! Never again, avoid like the plague.
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AirAsia Philippines
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
2
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
2
Recommend Airline