From Berlin to Helsinki in Business class. Finnair seats are not comfortable at all. Just normal seats but there is one empty seat between passengers. Internet did not work although it is complimentary in the business class. Staff was just sorry about it but could not do anything else. Food was terrible. It looked terrible and there was no taste in it. Staff just was sorry and watched it. I did complain it to Finnair and they were just sorry and provided 2000 points. I paid 1000€ for nothing.
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Finnair
Overall Value for Money
1
Seat and Cabin Space
2
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
3
Meals and Beverages
1
Recommend Airline