Sun Country Airlines review by Jenna

Trip from MSP to PDX the seats were so small, my 6' husband was crammed. PDX to MSP (1/1/19, flight 294) was even worse. Sign showed as "on time" but no plane. Then we started boarding at the time we were supposed to be taking off and we sat on the plane for 1 hr 10 min. Although they updated us about every 20 minutes, still ridiculous. When we were about to take off, my 5 year old was watching a movie quietly and this attendant (mid-50's, shorter dark brown hair) came over and said that he had to either have no volume or wear headphones - I have taken dozens of plane trips and have NEVER heard of that. Then they didn't have most snacks that were on the menu. Then when we were getting ready to land, the same attendant came over to me and my 3 year old as he was not wanting to buckle and tried to forcibly buckle him. She didn't put her hands on him but I was already working with him to get him to. In addition, there was no wifi, no screens, etc. and we had to pay extra just for regular seats and for baggage (understandable)... we booked with them because it would save us about $400 for all 4 of us but definitely not worth it between the service, amenities and extra fees. I will never fly with them again.