Flight was delayed for 10+ hours from Singapore with no communication from staff on the ground. There was severe lack of planning, management, staff and control. They did not account for the connecting flights and were makings things up on the fly. No words can fully express my disappointment in the airline. Please think twice before flying with Finnair.
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Finnair
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
1
Check-in Process
1
Meals and Beverages
1
Recommend Airline