Wizz review by Nikolaos

TITLE: WizzAir customer service did not even reply to us when we asked for a refund due to death My name is Nikolaos & I am originally from Greece.

A few months back I booked an airline ticket for WizAir for my grandfather.

Later on, he was hospitalised and it was foreboded to him to fly by the doctors.

I asked WizAir for a refund and they refused. One day before the flight my grandmother (wife of my grandfather) passed away - and I contacted once again to ask WizzAir for a refund (for the same tickets) not only now due to the hospital forbidding to my grandfather to fly - but also because my grandmother passed away 1 day before his flight.

 After more than a month - they still have not replied to me…