On an international flight, the cabin crew couldn't speak a word in English. They were also rude and angry, and never saw them smile. The announced onboard entertainment didn't work, and the staff didn't even know what it was. No complimentary refreshments are offered, then I don't see the point in choosing this one over the low cost airlines.
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Iberia and Iberia Express
Overall Value for Money
2
Seat and Cabin Space
1
Customer Service
1
In Flight Entertainment
1
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
1
Recommend Airline