Korean Air review by Rob

Flew Business (Prestige) class Sydney to Amsterdam via Incheon with return Rome to Sydney. A 7 hour layover in Incheon unpleasant as 2 lounges both overcrowded, with limited and poor quality food options. Getting a shower was almost impossible as no-one could be found to arrange a cubicle for a long time. Needed to return to Sydney early due to family illness at home. They refused to alter our tickets to an earlier date without adding 3,000 per ticket x 3 as we'd bought them cheap at 5500 each, or about 16,500. No empathy or consideration given to our plight so never again will we fly them to Europe.