Customer service at Brisbane International airport for this airline was a zero out of ten. Our flight to Denpasar was rescheduled 3 times today with a multitude of excuses. No announcement advising at least 30 passengers at the gate yhat yhe 805pm departure was not happening. Been at airport nearly 20 hours.
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Malindo Air
Overall Value for Money
1
Seat and Cabin Space
n/a
Customer Service
1
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline