Broken business class seat wouldnt recline, no compensation, no proper apology. had an overnight 12 hour flight with no ability to sleep ... in business. Ridiculous.
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Qantas
Overall Value for Money
1
Seat and Cabin Space
1
Customer Service
3
In Flight Entertainment
2
Baggage Handling
n/a
Check-in Process
1
Meals and Beverages
3
Recommend Airline