Emirates review by Syed 2017-08-03

The emirates airline is absolutely hopeless and frustrating when it cones to dealing with aged people when a wheelchair is needed. I have been asking for a wheelchair for one week but they couldnt commit to it due to my mothers stay at Dubai was 8 hours. There is absolutely no guarantee whether the patient will get a wheelchair. So basically you just throw your patient out in the blue and a chance of getting wheelchair is just 50/50. When i was frustrated with their services i was tempted to use Marhaba transfer and lounge services. Had to go through the same scrutiny and paid 150 aud for this whole drama. If eimrates airlines spends loads of money on hotels outside airport , why dont they help their customers to book in marhaba lounge. I would recommend some other airline when you have aged people with wheel chair requirements.