Aeromexico review by Emily

I wish I could detail more of this, but there is a short word limit. The TL;DR version is Aeromexico promised a refund, over the course of 6 months denied the possibility that there was a mistake in the transaction, blamed us, blamed our bank, etc. after following up with several avenues (their phone number, their email, BBB) and being denied and dismissed, I finally found a local number and convinced a service rep to audit the transaction and was FINALLY given the refund. Buy Interjet, Aeromexico is not worth the hassle. Joaquin Raul Cano Diaz should be fired.