Finnair review by Thomas

Finnair is infamous for having a terrible frequent flyer programme and things got a lot worse recently. My recent experience: - expensive flight compared to other airlines - recent changes to frequent flyer benefits meant I would have had to pay for the bag that was included with the old rules - assigned middle seat for no reason (plenty of seats where still available when I checked in) - I paid for my seat and was still put in the last group - boarding procedure changes from flight to flight for no apparent reason (several other passengers were confused) - in sum: an overall experience worse than with one of the super cheap airlines, but for a much higher price. If you have options, stay away.