Passenger Review

Ryanair review by Boris

3 / 10

24 April, 2023 by Boris Kantar

Economy

I had to pay for ski equipment at check-in in airport even though I paid when booking the tickets. Unlike all others companies, they require payment for each bag of ski equipment separately: bag with ski and bag with boots. On the back flight they didn't require an additional payment - it means 2 bags of ski equip were okey?! Despite a month of correspondence, they do not want to return the funds. Apart from this, the flight was reasonable even though the staff is frustrated and the price is quite high

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Ryanair

Ryanair

Overall Value for Money

2

Seat and Cabin Space

3

Customer Service

2

In Flight Entertainment

n/a

Baggage Handling

2

Check-in Process

1

Meals and Beverages

n/a

Recommend Airline