I had to pay for ski equipment at check-in in airport even though I paid when booking the tickets. Unlike all others companies, they require payment for each bag of ski equipment separately: bag with ski and bag with boots. On the back flight they didn't require an additional payment - it means 2 bags of ski equip were okey?! Despite a month of correspondence, they do not want to return the funds. Apart from this, the flight was reasonable even though the staff is frustrated and the price is quite high
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Ryanair
Overall Value for Money
2
Seat and Cabin Space
3
Customer Service
2
In Flight Entertainment
n/a
Baggage Handling
2
Check-in Process
1
Meals and Beverages
n/a
Recommend Airline