Passenger Review

Ural Airlines review by Leonid 2016-05-18

6 / 10

17 May, 2016 by ar

Economy Class

I have a very negative experience with this company. 1. Flight Saint-Petersburg, Russia - Yerevan, Armenia was delayed - scheduled time was 8-30 a.m. but real departure time was 1-00 p.m. I were granted only bottle of water for this long waiting time 2. Flight Saint-Petersburg - Yerevan - i was not able to move a chair hack - so i was in need to stay at upright position for almost 3 hours flight! 3. I had 4 flights by this company in May 2016 - 3 of them were delayed

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Ural Airlines

Ural Airlines

Overall Value for Money

2

Seat and Cabin Space

2

Customer Service

4

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

3

Recommend Airline