Passenger Review

Royal Jordanian review by Peter 2017-07-31

2 / 10

15 August, 2017 by ar

Economy Class

So far this the worst company I have ever dealt with as they have rescheduled the flight 6 hours earlier without informing lots of passengers and I was one of them. When I called them they claimed that they have informed the travel agent and they have said the same to the other passengers in the same situation but through different travel agents and none of them was aware. They failed to find any solution or alternative flight and they are even refusing to refund the money and saying that they will need to deduct cancellation charges. I really advise everybody to avoid dealing with this company.

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Royal Jordanian

Royal Jordanian

Overall Value for Money

1

Seat and Cabin Space

n/a

Customer Service

1

In Flight Entertainment

n/a

Baggage Handling

n/a

Check-in Process

n/a

Meals and Beverages

n/a

Recommend Airline