Air Europa review by Jacobo

I was going to travel with them soon, but due to a setback I was forced to request the cancellation of the flight the day after I booked it and 1 month before the date of the flight itself. Well, to my surprise, the intermediary agency (Booking) and Air Europa itself informed me that the reservation was non-refundable. According to them, since it is non-refundable, they will not refund me a single euro of the paid ticket. This seems to me to be EXTREMELY serious and should be brought to the attention of each and every one of the customers who are going to fly with them, so that they are completely clear about the trip before booking a flight with this company, since in case of cancellation they will lose their money completely.