Oman Air review by Sebastian

Worst experience with an airline ever! The peak of impudence: when checking in online for the return flights, we were offered "premium seats" for the two flights: we spent 100€ because extra leg room and space was suggested. We did this because the outbound flight was quite modest in terms of comfort. Big surprise and frustration when boarding: the "premium seats" are stinking normal economy seats and there were no benefits for the money paid. This is a deliberate deception or fraud of the airline on the customer! I have criticized this in writing and demanded my money back. After 2 weeks l received an email with a lot of bla bla but they hid behind the policies that these tickets were not refundable. Pathetic and criminal! Once and never again Oman Air!