Sunwing Airlines review by Jackie

eps were rude throughout the process. After they received contract and deposit they didn't care anymore. They wouldn't answer for days, no effort was made unless I got mngt involved. The staff recommended the Riu Jalisco and gave us a rate of over $1500 per person but it did not include the wedding portion. But with amount of people coming and that paid deposits, ours would have been comp’d so it would have been ok. After everything was signed and paid I found out that the Riu Palace (right next door) had a free wedding package so I requested to move to that one which I was told was going to be $1800 per person. Later on I found out that they gave the Riu Palace to others for $1400 per person. Which then we would have had good service, a free wedding and an amazing honeymoon. Had the worst time of my life. When compliant was made to Sunwing they just passed on my info to the hotel and then said case closed. They offered us a $100 travel voucher which is a slap in the face! There was snotty Kleenex in Pocket behind seat and Gum under Armrest