Passenger Review

Qatar Airways review by Ashfaq

5 / 10

12 June, 2023 by Ashfaq Khan

Economy

Our experience changed from good to worst,when we chose to fly my parents who are senior citizens, we’re treated not as per the claims Qatar airways make, booked preselected paid seats were cancelled last minute with no initiation. Staff at airport lied that bulkhead seats have been given from Doha to Oslo. Despite 100s of tweets and emails, they are still investigating, they keep shifting blame on their system, sometimes on agent and sometime they completely forget what my complain was. Airline is overwhelmed with customers therefore the quality has degraded. Never going to travel again.,

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Qatar Airways

Qatar Airways

Overall Value for Money

2

Seat and Cabin Space

1

Customer Service

n/a

In Flight Entertainment

4

Baggage Handling

4

Check-in Process

3

Meals and Beverages

4

Recommend Airline