Passenger Review
Brussels Airlines review by Bonnie 2016-04-20
2 / 10
19 April, 2016 by ar
Was scheduled to fly on Brussels Airlines from Marrakesh-Brussels-Paris but, due to Brussels airport attack, my flight was canceled. However, I did not receive any notification from Brussels Airlines and only found out when I tried to check-in at the Marrakesh airport nor was I booked on an alternative flight. After a lot of back-and-forth with airport personnel, I was eventually flown to Liege, arriving at midnight, and left there to figure out how to get home on my own. Have tried contacting Brussels Airlines several times both when I found out my return flight was canceled and after for an explanation and to try getting reimbursed for my out-of-pocket costs incurred getting myself home but never heard from them. I have no intention of ever flying with Brussels Airlines and highly caution other flyers from doing so.
0
Comments
No comments yet, be the first to write one.
Brussels Airlines
Overall Value for Money
n/a
Seat and Cabin Space
n/a
Customer Service
In Flight Entertainment
n/a
Baggage Handling
n/a
Check-in Process
n/a
Meals and Beverages
n/a
Recommend Airline