Barcelona to Napoli. During self-check-in for a flight to Barcelona on 10.06.2019, my Luggage was lost due to their staff at the airport. Of course, it has not been found, moreover, the so-called airline support service Vueling told me that they cannot help me (after 11 days). Lost and found office in delivery airport refused to give me the report so I stayed in foreign country without my bag and without any help. I have never encountered such a disregard and unprofessional attitude.
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Vueling
Overall Value for Money
1
Seat and Cabin Space
1
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1
In Flight Entertainment
1
Baggage Handling
1
Check-in Process
1
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1
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