Xiamen Airlines review by Allie

I am extremely disappointed in the customer service I received from this airline. I paid $748.00 to change the flight for me and my partner, because I was given the wrong date to return on. $400 of that fee was just for them to make the change. Shortly after making this payment they involuntarily changed the flight I had just paid to change. I was able to call and cancel my flights but they refused to give me the $400 back for the cost the to make the change, which they immediately changed which take away the point of paying $400 of a specific flight home that matches our schedule.