Qantas cancelled return flight from Queenstown to Brisbane just 24hrs before departure. Offered flight 2 days later (cost @ our expense), refund ( too late to cxl tours, car hire, accomm) or fly earlier via Sydney. Airlines need to stop offering flights when they know there will not be enough passengers and can then bump you off to another one of their flights within Australia and no consideration to passengers.
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Qantas
Overall Value for Money
3
Seat and Cabin Space
4
Customer Service
1
In Flight Entertainment
1
Baggage Handling
4
Check-in Process
1
Meals and Beverages
1
Recommend Airline